Remote Physiological Monitoring {RPM) and Chronic Care Management Training Program (CCM)
Build the Skills to Manage Remote Patient Care with Confidence
The Taskfer RPM & CCM Training Program prepares healthcare staff with the practical knowledge and workflow skills needed to support Remote Patient Monitoring and Chronic Care Management programs.
Practical RPM & CCM Workflow Skills
- ✓ Patient identification and enrollment
- ✓ Connected device setup and education
- ✓ Patient data monitoring and escalation
- ✓ Documentation and compliance workflows
- ✓ Patient engagement and care coordination
Training Built Around Real Healthcare Workflows
The Taskfer RPM & CCM Training Program is designed to prepare healthcare staff with the practical knowledge and workflow skills needed to support Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.
Participants Learn How To:
- Identify patients who may qualify for RPM and CCM services
- Understand the difference between RPM and CCM
- Properly onboard patients and educate them on connected medical devices
- Monitor and interpret patient-generated health data
- Recognize abnormal readings and follow escalation workflows
- Maintain and update patient care plans
- Communicate effectively with patients and care teams
- Document patient interactions and care activities accurately
- Understand CMS requirements, CPT codes, and billing workflows
- Reduce documentation and compliance risks
- Improve patient engagement and participation
- Manage larger patient panels while reducing alert fatigue
Built Around the Way RPM & CCM Programs Run
Participants gain an understanding of the complete patient journey and how their responsibilities fit within a broader remote care program.
What Participants Will Learn
Build practical knowledge across the core areas involved in successful RPM and CCM programs — from patient enrollment and connected devices to monitoring, engagement, documentation, and care workflows.
Understand the Foundations
Learn how value-based care, population health, RPM, and CCM fit into today's healthcare environment and support patients with chronic conditions.
Identify & Enroll Appropriate Patients
Understand patient eligibility, chart review, enrollment workflows, consent requirements, and successful participation.
Work With Connected Medical Devices
Learn the fundamentals of common RPM devices, including setup, patient education, connectivity, and troubleshooting.
Monitor Patient Data
Learn how teams review incoming readings, recognize concerning trends, distinguish routine variations, and follow escalation procedures.
Support Chronic Care Management
Understand longitudinal care plans, patient communication, provider coordination, and ongoing chronic condition management.
Document & Follow Compliance Requirements
Learn the importance of documentation, time tracking, care logs, communication records, and CMS-related RPM and CCM requirements.
Engage Patients for the Long Term
Develop practical communication skills for improving engagement, addressing missed readings, and building trust with patients.
Who Is This Training For?
The Taskfer RPM & CCM Training Program can be valuable for healthcare professionals and staff involved in remote patient care, as well as organizations implementing or expanding remote care programs.
Training Designed for the People Behind Remote Care
- RPM and CCM Care Coordinators
- Clinical Staff
- Nurses and Medical Assistants
- Patient Care Representatives
- Remote Monitoring Teams
- Chronic Care Management Teams
- Healthcare Operations Staff
- Practice Administrators
- Organizations Implementing RPM/CCM
- Organizations Expanding RPM/CCM
From patient interaction to ongoing care management.
Learn More Than Terminology. Understand the Workflow.
The goal of the Taskfer training is not simply to teach terminology or CPT codes. It is designed to help healthcare staff understand how an RPM and CCM program operates from the patient's first interaction through ongoing monitoring, care coordination, documentation, and monthly management.
Patient Interaction
Understand the patient's needs and role within the remote care program.
Monitoring & Data Review
Follow incoming patient readings and recognize important changes or trends.
Escalation & Communication
Understand when concerns require communication or escalation within established protocols.
Documentation & Care Coordination
Connect patient interactions, documentation, care plans, and communication across the team.
By the end of the program, participants should have a clearer understanding of their role and how their work contributes to effective remote patient care.
See the Difference Training Makes
A clear look at how staff confidence and workflow understanding shift once the Taskfer RPM & CCM Training Program is complete.
Before Training
- Unclear RPM/CCM workflow
- Difficulty identifying eligible patients
- Documentation uncertainty
- Confusion about billing requirements
- Difficulty handling alerts
After Training
- Understand complete RPM/CCM workflow
- Identify appropriate patients
- Follow enrollment procedures
- Document correctly
- Understand billing requirements
- Follow escalation protocols
About the Training Program
The program is designed to prepare healthcare staff with practical knowledge and workflow skills needed to support Remote Patient Monitoring and Chronic Care Management programs.
Participants learn about patient identification, enrollment, device setup, patient data monitoring, escalation workflows, care plans, patient engagement, documentation, compliance, and RPM and CCM workflows.
The training can benefit RPM and CCM coordinators, clinical staff, nurses, medical assistants, patient care representatives, healthcare operations staff, practice administrators, and organizations implementing or expanding RPM and CCM programs.
The training addresses documentation, time tracking, patient communication records, CMS requirements, CPT codes, and billing-related workflows.
Learn the Workflow. Build Confidence. Support Better Remote Care.
Develop the practical skills needed to support modern remote care programs and better understand your role within an RPM and CCM workflow.
Enroll in Training Program